This morning I read an article that some resorts and hotels are already starting to charge for housekeeping! Or adding a rather hefty housekeeping “gratuity” to the bill. The charge discussed was over $20 per person per room per day. Somehow I don’t think the housekeepers are getting all that money.
Anyway, as an industry, haven’t we learned from the Airline industry that to nickel, dime and now dollar our guests is a quick way to alienate them! When traveling I do my best to never pay for a baggage charge from an airline. And of course it is Southwest Airlines which is doing so well – financially and in the public’s view, because bags fly free!
The traveling public is already a little skeptical of some rates posted, especially on third party sites. Now in addition to “resort fees” we are going to be adding “housekeeping fees”. I hope not!
